Now Hiring

Remote Sales Agent, Full-Time

Direct Call Solutions and Konecteaze.com are sister companies under the same ownership.

 

We have been in business for more than 8 years in the San Antonio, Texas area, serving businesses and consumers nationwide.

 

The goals of the two companies are to help businesses grow their subscriber revenue and to simplify the process for consumers to get and stay connected to the internet and other household utilities.

 

We accomplish our goals by providing:

    • Integrated lead generation and sales conversion for businesses
    • Helping create reliable revenue streams with lifetime growth
    • One-stop-shop for consumers to research and purchase internet and utility services

 

 

Learn About Konecteaze

 

Read More About dcSolutions

 

Summary of the Job

This is a full-time position, and it is fully remote. 

Agents are responsible for answering inbound calls from customers looking to set up their internet, TV, gas, and energy services. 

As an agent, you will take calls from interested consumers; in essence, the job is to take calls and make sales.

 

Hours of Operation

  • Days
  • Nights
  • Weekends
  • Flexible schedules available

Responsibilities

  • Handle inbound calls for customers seeking to set up their services
  • Up-sell additional products and services according to the campaign that prompted the consumer’s call
  • Provide an exceptional customer experience on a daily basis
  • In all interactions, treat people with respect, kindness, and sincerity
  • Although rare, you may need to de-escalate the situation if you get an angry caller, and attempt to convert them to a customer
  • Virtual meetings 
  • Observe social distancing guidelines in place
  • Engage in ongoing training and coaching
  • Help maintain long-term customer relationships
  • Enthusiastically test new campaigns and provide feedback as directed
  • Help us conquer new business - which equals more $$$ for you!

Principles & Attributes We Look For

  • Growth-Minded
  • Great Attitude
  • Reliable
  • Best effort in all aspects
  • Entrepreneurial
  • Ability to work independently and as part of a team
  • A “hunter” mentality to qualify and aggressively close accounts
  • Remote interview process

2+ years' Sales Experience including...

Call center experience - inbound/outbound - selling:

  • Home internet
  • Cable
  • Satellite
  • Telecom
  • Similar household technologies

Proven Skills and Abilities:

  •  
  • Ability to nurture and convert inbound callers
  • Effective customer service skills, particularly in problem-resolution
  • Committed availability to work as scheduled
  • Strong internet connection
  • Reliable computer and phone equipment

Ready to Hit the Ground Running, Selling for Companies such as:

  • AT&T
  • Spectrum
  • Hughesnet
  • Viasat
  • Centurylink
  • Other cable/internet providers

Because we keep growing!

 

With each new client we bring onboard, there's a good chance we will need to add at least one Sales Associate to our team.

Standard benefits include health insurance - plus giveaways and other unique perks!

Submit your resume and cover letter to learn more.

This is what some of our ALL-STARS have to say:

  • "The work is always interesting - no two client projects are the same." - Sam T.
  • "The team works hard, but we have fun." - Miranda L.
  • "Everyone works together and supports each other." Jose A.

Apply Now to of All-Stars!

Email Your Resume & Cover Letter to:

Info@DirectCallSolutions.com

*this is an overview of the job, not an official job description