If you have an order with more than 4 receivers, you may notice that when you are selecting the equipment, SARA only gives you the option to select Genie Minis as the secondary boxes.  As we all know, you can only give a customer 3 Genie Minis if you want all of the receivers to show picture at the same time.  Any additional receivers need to be HD boxes or HD/DVR boxes.

In order to give the customer HD and HD/DVR boxes:

  1.  Select the Genie as the Primary Box
  2. Under the Genie Minis you will see a link that says “Alternative Hardware Options”
  3.  Click the link and you will see a drop down allowing you to select whatever quantity of each different kind of receiver the customer needs.


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